Quarterly Reports for Period Ended September 30, 2021
January 14, 2022
Average Fare Index Summary Report – Quarter Ended September 30, 2021
Operations Summary Report – Quarter Ended September 30, 2021
Feedback and Engagement Report – Quarter Ended September 30, 2021
Baynes Sound Connector Report – Quarter Ended September 30, 2021
Records of Compliance Meetings – Quarterly Record December 14, 2021
Records of Compliance Meetings- Quarterly Record September 14, 2021
Commissioner issues Report on BC Ferries’ Drop Trailer Service Compliance
January 14, 2022
Click here for Report
BC Ferries’ Response to Order 21-02 – Temporary reduction of service below the core service levels on Route 10
January 14, 2022
Click here for BC Ferries’ Response
BC Ferries Release 2021 Customer Satisfaction Tracking Survey
October 27, 2021
Click here for the link to BC Ferries 2021 Customer Satisfaction Tracking Survey
Commissioner issues Order 21-02 Application to Temporary Reduce Service on Route 10
October 20, 2021
Click here for Order 21-02
Quarterly Reports for Period Ended March 31, 2021
October 8, 2021
Average Fare Index Summary Report – Quarter Ended March 31, 2021 (page1, page2)
Operations Summary Report – Quarter Ended March 31, 2021
Operations Summary Report- Year Ended March 31, 2021
Feedback and Engagement Report – Quarter Ended March 31, 2021
Records of Compliance Meetings – Quarterly Record – December 9, 2020
Commissioner releases Order 17-01A Approval of a Major Capital Expenditure for two minor class vessels. The procurement process is now complete for this project.
September 29, 2021
Click here for Order 17-01A
Commissioner publishes report summarizing the action taken by B.C. Ferry Authority to meet its obligations under the Coastal Ferry Act in the year ended March 31, 2021
August 23, 2021
Click here for the Report
BC Ferries submits Annual Report to the Commissioner for the year ended March 31, 2021
August 3, 2021
Click here for Annual Report
Commissioner approves a Major Capital Expenditure for Electrification of Six Island Class Vessels
July 30, 2021
Click here for Order 21-01 and Reasons
Commissioner issues News Release on BC Ferries’ Proposal for Electrification of Six Island Class Vessels and invites Public Comments
June 10, 2021
Click here for News Release
Click here for Invitation to Comment
Click here for BC Ferries’ Application for the Island Class Electrification Program
Quarterly Reports for Period Ended December 31, 2020
June 2, 2021
Average Fare Index Summary Report – Quarter Ended December 31, 2020 (page1, page2)
Operations Summary Report – Quarter Ended December 31, 2020
Feedback and Engagement Report – Quarter Ended December 31, 2020
Records of Compliance Meetings – Quarterly Record – September 9, 2020
Commissioner Reviews Price Cap Reporting of Safe Restart Funding
May 13, 2021
Click here for more information
Commissioner reviews the service reliability of the Baynes Sound Connector
February 5, 2021
Click here for more information
Commissioners approve BC Ferries’ updated Customer Complaints process which now includes an independent appeal process by the Office of the BC Ferries Commissioner
In accordance with section 45.2 of the Coastal Ferry Act, BCFC approved the complaints process proposed by BCFS and the manner in which it would be published on BCFS’ website
January 4, 2021
Click here for Link to BC Ferries’ Customer Complaints Process
Click here for the independent appeal process by BCFC
